Aceso — by Arko IT Services Inc.

One platform to run the entire clinic.

Aceso unifies scheduling, clinical records, billing and patient communication for dental and general-practice clinics — with every clinic’s data sealed in a database-enforced walled garden.

Built for clinics in Canada and Bangladesh.

app.aceso.clinic/dashboard
Dashboard
Tuesday · Smile Dental, Dhanmondi
Owner view
Appointments
24
+3 vs last Tue
Revenue today
52,400
+12%
New patients
6
3 from booking link
No-shows
2
reminders sent

Today’s schedule

View calendar
09:00ARAmelia RoyDr. Khan · Recall examConfirmed
09:40THTariq HasanDr. Khan · Root canal · 2/3Checked in
10:20MPMaya PereiraDr. Osei · ScalingConfirmed
11:00SBSadia BegumDr. Khan · ConsultationRequested

Revenue · this week

M
T
W
T
F
S
S
5 roles
One walled garden per clinic
Database-enforced isolation
2 languages
English & Bengali, UI and documents
Bilingual by design
3 gateways
bKash, Nagad & SSLCOMMERZ built in
Plus Stripe for platform billing
100 %
Works offline, syncs on reconnect
Progressive Web App
The problem

Clinics lose time and money in the gaps between tools.

A calendar in one app, a receipt book in a drawer, reminders over a personal phone. Every gap is double entry, lost context, and revenue that quietly walks out the door.

~15%

Empty chairs from no-shows

The average dental practice runs a no-show rate near 15%. A five-year study of 1.6M+ appointments found automated reminders cut that by 22.95%.

Industry no-show benchmarks; Sesame 5-year study (64 practices).
US$9.77M

A breach is the costliest in healthcare

Healthcare has been the most expensive sector for data breaches for 14 straight years — and attackers increasingly target smaller clinics.

IBM Cost of a Data Breach 2024.
5 in 6

Clinics still run on paper

Of roughly 3,479 dental clinics in Bangladesh, fewer than one in six has even a website. Records, schedules and receipts live on paper.

RentechDigital clinic dataset.
4 tools

Disconnected systems leak time

A calendar here, a receipt book there, a chat app for reminders. Every gap between tools is double entry, lost context and missed revenue.

Composite of clinic operations research.
One system

The whole patient journey, end to end.

Aceso follows the patient from the first booking to the balance paid — no hand-offs between disconnected products.

1

Book

Public booking link or front-desk scheduling with provider shifts.

2

Treat

EMR encounter — SOAP notes, odontogram, diagnoses, prescriptions.

3

Bill

Invoices generated from the visit; partial payments tracked.

4

Get paid

Cash, card or mobile money — bKash, Nagad, SSLCOMMERZ.

5

Follow up

Automated SMS / WhatsApp reminders and recall outreach.

Scheduling & Smart-Book

A schedule that reflects how the clinic actually runs.

Multi-provider, multi-operatory, multi-location — with a bilingual public booking link that turns searches into booked appointments.

  • Provider shifts across chambers and locations
  • Multi-step treatment chaining for root canals and ortho
  • Double-booking prevented at the database level
  • Public booking page with an internal approval queue
app.aceso.clinic/schedule
Schedule
Tue 13 May · Bayview Dental, Toronto
3 operatories
Dr. Khan
Dr. Osei
Hygiene
09:00
Recall · A. Roy
09:30
New patient · T. Park
10:00
Crown prep · S. Diaz
10:30
Filling · R. Bauer
11:00
Consult · L. Roy
What Aceso does today

Everything the front desk and the operatory need.

The operational core is built and demonstrable — these capabilities are available now, not roadmap.

Scheduling & Smart-Book

Provider shifts across chambers, multi-step treatment chaining, double-booking prevention, and a bilingual public booking page.

EMR encounter workspace

SOAP-structured notes, problem and diagnosis lists, an interactive 32-tooth odontogram, and prescriptions from a seeded drug catalog.

Billing & payments

Invoices from the visit, partial-payment tracking, branded PDF invoices, and built-in bKash, Nagad and SSLCOMMERZ gateways.

Notifications that reach patients

Appointment confirmations and 24h / 2h reminders over SMS and WhatsApp, queued and delivery-logged, with Bengali templates.

Multi-location & chains

Group several branches under one organisation and see appointments, patients and revenue across all of them — isolation intact.

Offline-first PWA

Keep working through a dropped connection. Changes queue locally and sync automatically when the network returns.

Bilingual, end to end

English and Bengali across the whole interface and printed documents, including prescription and invoice PDFs.

A walled garden per clinic

Every clinic's data is isolated by PostgreSQL row-level security — enforced by the database, not just application code.

Clinical encounter

The clinical encounter, in one workspace.

Every appointment opens an encounter — SOAP notes, an interactive 32-tooth odontogram, diagnoses and prescriptions, all in one place.

  • Interactive odontogram for adult and pediatric charting
  • Diagnoses from a seeded ICD-10 catalog with typeahead search
  • Prescriptions from a drug catalog, printed as compliant PDFs
  • The layout adapts to dental or general-practice clinics
app.aceso.clinic/encounter
Encounter · Tariq Hasan
MRN 100482 · Dr. Khan · Root canal 2/3
In progress
NotesOdontogramDiagnosesPrescriptionPlan

Odontogram · permanent dentition

Surface view
CariesFilledCrown

Prescription

Add medication
Amoxicillin 500 mg1 capsule · three times daily · 7 daysRx 1
Ibuprofen 400 mg1 tablet · after meals · as neededRx 2
Two markets, one platform

Built for Canadian dental practices — and the clinics of Bangladesh.

The same platform, configured per market through a module system. No forks, no separate products.

Primary market · Canada

Canadian dental practices

A cloud, multi-location platform for a market moving fast on the Canadian Dental Care Plan and modern, compliance-aware software.

  • Cloud and multi-location from day one — leave the server in the closet
  • Designed for CDAnet / ITRANS electronic claims and provincial fee guides
  • A compliance framework aligned to PIPEDA and PHIPA
See how Aceso fits Canada
Origin market · Bangladesh

Dental & general clinics

Purpose-built for Bangladesh: bilingual, mobile-money native, and reliable when the connection is not.

  • Bengali and English across the interface and printed documents
  • bKash, Nagad and SSLCOMMERZ payments built in
  • BMDC-compliant prescriptions and offline-first operation
See how Aceso fits Bangladesh
Privacy by architecture

Compliance built in — not bolted on.

Aceso is built by a company whose other products exist to enforce compliance. The same discipline runs through the clinic platform.

Database-enforced isolation

Row-level security scopes every query to one tenant. A code mistake cannot leak another clinic’s data.

Role-based access

Owner, doctor, assistant, receptionist and patient each see only what their role permits — checked on every route.

Audit trail

Sensitive tables carry created/updated/by columns; cross-location access is logged for review.

Encryption & safe defaults

Encryption in transit, parameterised queries, rate-limited public endpoints, no PHI in URLs.

The Arko product family

Aceso is one of three products from Arko.

Arko IT Services Inc. builds compliance-grade software for regulated industries. Aceso is its HealthTech platform.

A
compliance · assess

Auvex

Catch compliance gaps before they reach production.

A static and runtime scanner in the CI/CD pipeline that checks every pull request against GDPR, PIPEDA, HIPAA, SOC 2 and the EU AI Act before code merges.

SaaS · HealthTech · AI/ML
View on arkoinc.ca
A
compliance · enforce

Aegryn

Enforce privacy controls at runtime, without touching app code.

A stateless HTTP sidecar that scrubs personal data in transit, fulfils data-subject requests across microservices, and writes audit logs — no application changes required.

E-Commerce · Finance · HR Tech
View on arkoinc.ca
A
healthcare · operate

Aceso

Run the entire clinic on one platform — privacy built into the architecture.

A multi-tenant clinic platform unifying scheduling, clinical records, billing and patient communication, with each clinic’s data sealed in a database-enforced walled garden.

Dental · General practice
Explore Aceso
Get started

See Aceso running your clinic’s day.

Book a walkthrough with the Arko team. We will show you the platform, talk honestly about what is ready today, and map a fit for your practice.